Tuesday, November 30, 2021

Helping our patients to prevent miscommunications and conflicts

“Phuc” is a beautiful word and name in the Vietnamese language with a beautiful meaning. It means blessed, good fortune and happiness.

But in English, it doesn’t quite sound as nice.

So to understand what others say, we have to interpret how it sounds to us, AS WELL as their intent.

How many times have you said something with good intent and someone has taken offence to that?

It happens to me all the time.

You too?

Having a better awareness and understanding of this, may help us and our patients to prevent unnecessary misunderstandings and conflicts.  

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